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2 Day Adult Social Care Settings

BILD Act (RRN) Certified PBS (Positive Behaviour Support) Training that recognises the importance of Relationships, Quality of Life and Choice as a means to Reducing Stress, Anxiety and Restrictive Practices

The 2 Day +ProActive Approaches Course (Understanding & Responding to Behaviours of Concern) empowers learners to consider behaviour in a context, including functions of behaviour and how the environment and communication difficulties can affect people, as well as learning effective de-escalation techniques through fun and engaging experiential activities.

The 2 Day Course (Adults Social Care Edition) has been specifically developed for staff supporting adults either in their own homes, residential settings or day centres.

It will also allow them to identify, understand and respond confidently to behaviour that they would ordinarily find stressful using a wide range of proactive strategies and techniques. 

The course content contains a large number of practical and experiential exercises; this course is thought-provoking and insightful. Delegates will come away with a practical ‘tool bag’ of new skills and approaches that they will be able to apply immediately.

  • The course will:

    • Introduce staff to a PBS (Positive Behaviour Support) Approach and a Human Rights-based Value Base.
    • Define ‘Behaviours of Concern’ through interactive and engaging exercises. 
    • Explore the 5 Service Accomplishments and Valued Experiences (O’Brien).
    • Introduce the PERMA Model (Seligman) – Quality of Life.
    • Explore Person-Centred Planning – The importance of Individualised Support Plans
    • Develop Understanding of behaviour (Form and Function)
    • Recognise the importance of being trauma-informed and attachment-aware to support understanding of behaviour.
    • Identify Primary Prevention, Secondary Prevention (De-escalation) and Tertiary Strategies (non-restrictive and restrictive).
    • Explain the Law & Legal context in relation to Breakaways.
    • Breakaway Techniques.

Effective Behaviour Support relies on Empathy. a Healthy Culture. Consistency. Effective Communication. Great Team Work. #AimingForZero

The philosophy behind +ProActive Approaches is one of understanding, empathy and adopting a proactive mindset in relation to behaviours of concern. This empowers staff members to become inquisitive about behaviour and consider it from a context of either being an unmet need, frustration, anxiety, trauma & attachment issues, environmental factors or communication difficulties. They will then be able to understand the behaviours correctly and subsequently develop the correct support plans that will limit the likelihood of behaviour in the first place. This approach will ensure that your service effectively focuses on supporting your people rather than trying to manage them.

The +ProActive Approaches courses draw heavily on contemporary research, PBS (Positive Behaviour Support) principles and direct practice experience. All courses will allow you to confidently meet CQC requirements.

Course Overview

The 2 Day +ProActive Approaches Course (Adults Social Care Edition) will give your staff teams a clear insight into the reasons for behaviours of concern. During the course, they will gain significant benefit from the dynamic nature of the interactive learning, as well as the positive impact on understanding and information retention from the experiential exercises and video case studies.

Course Content

The course covers the following:

The What – Impact on development

  • Introduction & Welcome (setting the scene).
  • Establishing a PBS (Positive Behaviour Support) Approach and a Human Rights-based Value Base as a  foundation for practice.
  • Defining Behaviours of Concern; (historically referred to as ‘Challenging Behaviour’) and adopting a therapeutic mindset – All behaviour happens for a reason and is within a context of getting needs met
  • Introduction of the 5 Service Accomplishing and Valued Experiences (O’Brien) – Consider the management of self and issues of social validity.
  • Person Centred Planning – “Shaping collective intention” – The importance of Individualised Support Plans
  • Understanding ‘Lived Experiences’ (ACE’s). The significant impact of trauma and unmet attachment needs. 

The Why – The Science behind the outcome of impact

  • Defining ‘Behaviours’ or ‘Responses’ through a Therapeutic Lens – ACES, brain architecture, neuroscience, lived experiences, attachment, trauma, disability
  • Understanding how brain architecture leads to the forming of maladaptive strategies.
  • What is Behaviour – recognising types and causes of behaviour (Form and Function of behaviour) 

The How – Practical Application of a Trauma and Attachment Lens 

  • PERMA Model (Seligman) – Practical tool to promote Quality of Life.
  • Relationships – recognising that sensitive and authentic attuned relationships can calm anxiety and get back on track (non-verbal cues and use of ongoing acceptance and empathy during all interactions).
  • Developing individualised support plans that will support and promote autonomy, choice and consistent responses to behaviour at all levels.
  • Including the people you support in behaviour planning (promoting inclusion, choices, improve wellbeing and quality of life outcomes).
  • Mindfulness – A reminder for adults to remain self-aware when faced with crisis behaviours. Includes the ‘STOP’ strategy.
  • Consider behaviours for staff to avoid when supporting adults in crisis, becoming a ‘trusted person’ and therapeutic responses to crisis.
  • What to do when the person you support becomes distressed or overwhelmed – strategies to support the lowering of stress and anxiety through:
    a. Bottom-up approach (Perry’s 3 R’s – Regulate, Relate, Reason)
  • Developing a robust set of ‘De-Escalation’ skills and choosing the correct responses.
  • Relational Repair – the importance of re-attunement following incidents of relational rupture – Unconditional Positive Regard.

Positive Handling and Restrictive Practices

  • The law & legal context in relation to Breakaway techniques (inc. Human Rights Act 1998, the Mental Capacity Act 2005 and the Mental Health Act 1983).
  • Developing the use of low arousal approaches (non-restrictive tertiary strategies)
  • Introduction to our research-based teaching methodology +ProActive Building Blocks©. Proven to increase skill acquisition AND retention.
  • Breakaway (disengagement) techniques taught using  +ProActive Building Blocks©.


Q: Is the course Accredited?

A: Yes, this course is fully certificated by BILD Act under the RRN Training Standards.

Q: How long does the course last?

A: 2 Days.  The usual start and finish times are 9.30 am – 4.30 pm, however, this can be flexible depending on your needs. There will be a mid-morning & mid-afternoon break as well as a lunch break. Lunch is not provided.

Q: Where are the courses run?

A: Venue supplied by yourselves – we come to you! We will supply you with a detailed venue specification to make a venue easier to source.

Q: Is the course certificated?

A: Yes, all delegates who pass the course will be issued with a certificate as part of the course fee. Your certificates will include a BILD Act logo. Certificates are issued based on competence and not attendance.

Q: Is the theory part of the course just Powerpoint?

A: Absolutely NOT! The course utilises a unique blend of video, case studies, group exercises, personal reflection, experiential exercises to effectively impart the required knowledge and skills in order to empower staff to support children and young people effectively.

Q: How many delegates can attend?

A: 12 people with 1 Trainer, up to 18 people with 2 Trainers. These ratios are in line with the RRN Training Standards.

Q: How much does it cost?

A: Click on the ‘Download Info Pack’ button below to receive your copy of our PDF Info pack (delivered instantly via email). The pack includes full course details and costs.

Get More Info & Book Your Course

For more information on the course and for details on pricing and upcoming dates, please click the “Download Info Pack” button below, or email us on

Alternatively, if you have unanswered questions or want to discuss if this course is right for you, use the “Book A Call With The Team” button to arrange a convenient time to speak with us.