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1 Day Adult Social Care Settings

BILD Act (RRN) Certified PBS (Positive Behaviour Support) Training that recognises the importance of Relationships, Quality of Life and Choice as a means to Reducing Stress and Anxiety.

The 1 Day +ProActive Approaches Course (Adults Edition) has been specifically developed for staff supporting adults either in their own homes, residential settings or day centres.

The 1 Day +ProActive Approaches Course (Adults Social Care Edition) allows staff to identify, understand and respond confidently to behaviour that they would ordinarily find stressful using a wide range of proactive strategies.

The course content contains a large number of practical and experiential exercises; this course is thought-provoking and insightful. Delegates will come away with a practical ‘tool bag’ of new skills and approaches that they will be able to apply immediately.


  • The course will:

    • Introduce staff to a PBS (Positive Behaviour Support) Approach and a Human Rights-based Value Base.
    • Define ‘Behaviours of Concern’ through interactive and engaging exercises. 
    • Explore the 5 Service Accomplishments and Valued Experiences (O’Brien).
    • Introduce the PERMA Model (Seligman) – Quality of Life.
    • Explore Person-Centred Planning – The importance of Individualised Support Plans
    • Develop Understanding of behaviour (Form and Function)
    • Identify Primary Prevention, Secondary Prevention (De-escalation) and Tertiary Strategies (non-restrictive and restrictive).

Effective Behaviour Support relies on Empathy. a Healthy Culture. Consistency. Effective Communication. Great Team Work. #AimingForZero

The philosophy behind +ProActive Approaches is one of understanding, empathy and adopting a pro-active mindset in relation to Behaviours of Concern. This empowers staff members to become inquisitive about behaviour and consider it from a context of either being an unmet need, frustration, anxiety, environmental factor or communication difficulties. They then will be able to correctly understand the behaviours and subsequently develop the correct support plans that will limit the likelihood of behaviour in the first place. This approach will ensure that your service effectively focuses on supporting people rather than trying to manage them.

The +ProActive Approaches courses draw heavily on contemporary research, PBS (Positive Behaviour Support) principles and direct practice experience. All courses will allow you to confidently meet CQC minimum standards.

Course Overview

  • This 1 Day +ProActive Approaches Course (Adults Social Care Edition) will give your staff teams an overview into the reasons for behaviours of concern. During the course, they will gain significant benefit from the dynamic nature of the interactive learning, as well as the positive impact on understanding and information retention from the experiential exercises and video case studies.

Course Content

The course covers the following:

The What – Impact on development

  • Introduction & Welcome (setting the scene).
  • Establishing a PBS (Positive Behaviour Support) Approach and a Human Rights-based Value Base as a  foundation for practice.
  • Defining Behaviours of Concern; (historically referred to as ‘Challenging Behaviour’) and adopting a therapeutic mindset – All behaviour happens for a reason and is within a context of getting needs met
  • Introduction of the 5 Service Accomplishing and Valued Experiences (O’Brien)
  • Person Centred Planning – “Shaping collective intention” – The importance of Individualised Support Plans
  • Understanding ‘Lived Experiences’ (ACE’s). The significant impact of trauma and unmet attachment needs. 

The Why – The Science behind the outcome of impact

  • Defining ‘Behaviours’ or ‘Responses’ through a Therapeutic Lens – ACES, brain architecture, neuroscience, lived experiences, attachment, trauma, disability
  • Understanding how brain architecture leads to the forming of maladaptive strategies.
  • What is Behaviour – recognising types and causes of behaviour (Form and Function of behaviour) 

The How – Practical Application of a Trauma and Attachment Lens 

  • PERMA Model (Seligman) – Practical tool to promote Quality of Life.
  • What to do when the person you support becomes distressed or overwhelmed – strategies to support lowering of stress and anxiety through:
    a. Bottom-up approach (Perry’s 3 R’s – Regulate, Relate, Reason)
  • Relationships – recognising that sensitive and authentic attuned relationships can calm anxiety and get back on track (non-verbal cues and use of ongoing acceptance and empathy during all interactions).
  • Relational Repair – the importance of re-attunement following incidents of relational rupture – Unconditional Positive Regard.
  • Consider behaviours for staff to avoid when supporting adults in crisis, becoming a ‘trusted person’ and therapeutic responses to crisis.
  • Developing individualised support plans that will support and promote autonomy, choice and consistent responses to behaviour at all levels.
  • Including the people you support in behaviour planning (promoting inclusion, choices, improve wellbeing and quality of life outcomes).
  • Developing a robust set of ‘De-Escalation’ skills and choosing the correct response to lower stress and anxiety.


Q: Is the course Accredited?

A: Yes, this course is fully certificated by BILD Act under the RRN Training Standards.

Q: How long does the course last?

A: 1 Days

Q: Is the course certificated?

A: Yes, all delegates who complete the course will be provided with a certificate as part of the course fee, and will be able to certificate staff they train in future.

Q: Is the theory part of the course just Powerpoint?

A: Absolutely NOT! The course utilises a unique blend of video, case studies, group exercises, personal reflection, experiential exercises to effectively impart the required knowledge and skills in order to empower staff to support children and young people effectively.

Q: How many of staff can attend?

A: While it’s possible to send just 1 staff member from your school, we recommend sending at least 2 staff members, so they can support each other in the future training process. If you’re looking to send more staff, we can facilitate a ‘closed door’ course to be completed at your school.

Get More Info & Book Your Course

For more information on the course and for details on pricing and upcoming dates, please click the “Download Info Pack” button below, or email us on

Alternatively, if you have unanswered questions or want to discuss if this course is right for you, use the “Book A Call With The Team” button to arrange a convenient time to speak with us.