"Are Your Residential Care Teams Still Struggling with Children's Behaviour?"

The Missing Piece in Behaviour Training: Why Even the Best Teams Need a Different Approach

If you're here, you've likely invested time, resources, and genuine care into helping your team manage children's behaviours. You've done everything "by the book" – and yet, the challenges persist.

Most organisations come to us having diligently followed the traditional approach to behaviour management:

  • Training teams how to de-escalate a crisis

  • Teaching physical interventions as a last resort

  • Hoping behaviour incidents reduce over time

And that’s exactly what you should have been doing based on the information and training models available until now. Your commitment to supporting both your team and the children in your care is evident.

The challenge isn’t your dedication or your team’s skills – it’s that the traditional model was built for behaviour management, not behaviour understanding.

And that gap is taking its toll on everyone involved:

  • Children who desperately need connection but express their needs through behaviours that burn your teams out
  • Your dedicated staff who pour their energy into helping but find themselves emotionally depleted and questioning whether they are even in the right job
  • Your organisation’s ability to provide consistent, effective care while managing resources responsibly

Why Even Excellent Teams Can Feel Stuck

We’ve worked with hundreds of passionate, skilled care teams who were implementing traditional behaviour management approaches perfectly – and still struggling.

It’s not that these approaches are wrong. They’re simply incomplete.

Most behaviour management training begins at the point of crisis, equipping teams with strategies for when a child is already dysregulated. But by then, a crucial opportunity has already been missed.

Even the most widely used training programmes often:

  • Focus primarily on managing behaviours rather than understanding the needs behind them
  • Begin their intervention approach at the point of dysregulation – when prevention is no longer possible
  • Underemphasise the critical role of attachment, trust, and co-regulation in creating lasting change
 

We see the dedication you bring to this challenging work. And we believe your team deserves approaches that match their commitment with equally powerful tools.

The Evolution: From Management to Understanding

For years, behaviour management training has followed models developed before we fully understood the impact of attachment, trauma, and neurodevelopment on children’s behaviour.

Many respected organisations still use methods designed decades ago – because that was the best information available at the time.

Your team has been doing their best with the tools they’ve been given. Now, there’s an opportunity to equip them with approaches that align with our deeper understanding of children’s stress responses and emotional needs.

Where Traditional Models Focus
Where Today’s Research Points Us
Responding to dysregulation after it occurs
Creating the conditions where regulation can develop

The world has evolved. The research has evolved. And now your training can evolve too – without dismissing the valuable skills your team has already developed.

A More Complete Approach: Prevention Through Understanding

At ProActive Approaches, we’ve spent over 25 years helping residential organisations and schools move beyond traditional behaviour management to something more effective and sustainable.

Our 8-Day Train-the-Trainer Foundation Course builds on what your team already knows while adding the crucial elements that create transformative change.

We recognise what you’ve likely already observed: behaviour is communication, often expressing unmet attachment needs, fear responses, and past trauma. Children who have experienced disruption in their early relationships aren’t “choosing” challenging behaviours – they’re expressing distress in the only way they currently know how.

Where traditional approaches often miss three critical elements, our approach integrates them fully:

📌 The child’s lived experience: Understanding how past trauma and disrupted attachments shape current responses and needs

📌 The impact of shame and survival responses: Recognising how control-based techniques can unintentionally reinforce patterns that escalate distress

📌 The foundation of relational safety: Building the trust and connection that makes genuine co-regulation possible, creating the foundation for lasting change

Building on Your Foundation: Your Own In-House Training Expert

The 8-Day Train-the-Trainer Foundation Course works differently from standard training:

You send team members to us – we transform them into your own in-house training experts who then return to your organisation equipped to cascade this knowledge to everyone else.

When your selected staff complete our comprehensive programme, your organisation gains:

  • Internal champions certified to deliver BILD & RRN accredited training to your entire team.
  • BILD Act Affiliation, ensuring full compliance with national standards. Add BILD Act  affiliation status to your website and share it with placing authorities.
  • Tried and tested approaches to significantly reduce physical interventions and crisis responses #AimingForZero. We have case studies showing 80% reductions over a 5-month period in incident frequency, duration and intensity. Can you imagine what that would do to reduce your staff turnover?
  • A sustainable training model that eliminates ongoing external training costs.

 

This isn’t about replacing what you’ve built – it’s about empowering people within your team to enhance it with research-backed approaches that address the missing pieces in traditional behaviour management training.

Your investment in a few key people creates ripples of positive change throughout your entire organisation, supporting both the children in your care and the dedicated teams who serve them.

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Simple 3 Step Booking Process

A Clear Path To Success...

Step 1

  1. Reserve (book) your place/s with our helpful Customer Success team.

Step 2

  1. Your trainer/s attend one of our Train The Trainer Courses.
  2. They come away feeling inspired, equiped, motivated and ready to train your team.

Step 3

  1. Your trainers cascade BILD Act Certified courses within your organisation.
  2. You significantly lower your level of incidents, #AimingForZero!
  3. You have happier adults and, therefore, happier children.
  4. You lower your staff turnover & absence rates.

Transform Your Team: Create Certified In-House Trainers In Just 8 Days

Hear From Our Other +ProActive Approaches Trainees

Additional Benefits Of Our +ProActive Approaches Programme

Protect Your Young People, Your Organisation and Your Teams:

This course will equip your teams to understand the laws surrounding restrictive practices, and understand the need for balance between Restraint Reduction and Duty of Care.

Save Your Organisation Time, Money & Hassle:

Cut out the middleman and stop the continuous outsourcing of staff training.

Upon completion of our ‘Train The Trainer’ programme, your trainers will then be fully certified to teach our BILD ACT (RRN) Certified 2, 3, 4-day courses within your organisation for a full 12 months.

They can teach an unlimited number of teams, which makes this an ideal money-saving solution if you are a large organisation or have high staff turnover rates.

Aligned With Professional Qualifications:

The Courses That Your Trainers Will Be Able To Teach Are Mapped To The Level 3 Diploma In Childcare Award:

The 2, 3 and 4-day courses your trainers will be qualified to teach are now fully ‘mapped’ to the Level 3 Diploma in Childcare Award.

Our course content creates evidence against 19 of the 21 units for both the City & Guilds & RCC, with 9 of the 19 units having significant levels of evidence produced. 

Your staff will gain access to our online Academy Portal, where they can download all of their worksheets, create evidence, learn how to create reflective statements, and more…

Frequently Asked Questions

No. To ensure you gain the most out of this experience, we provide all of our training in person.

We offer two options for your convenience:

  • Option 1: Join our national open courses held at various venues across the country

  • Option 2: Commission a closed ‘In-House’ course exclusively for your organisation. With a minimum of 6 delegates, we bring the training to you, saving on accommodation costs.

The course spans 8 days, running from 9:00 am to 4:45 pm daily. Each day includes mid-morning & mid-afternoon breaks as well as a lunch break. 

Lunch and refreshments are provided.

We recommend a minimum of 2 participants to become In-House Trainers. For quality assurance purposes, In-House Trainers should train in pairs whilst delivering courses.

We understand smaller organisations may face resource constraints, and we can provide additional support as needed.

Yes, all staff members who pass the course will be issued with a certificate as part of the course fee. Certificates are valid for 12 months.

To see an example of our online certificates, CLICK HERE

As many as you need.

The only parameter is that you stay within the ratios for BILD Act (RRN) Certification. One trainer can train a cohort of twelve people, and two trainers can train a cohort of 18 people.

Absolutely not.

We do not charge extra to certificate for the courses that your trainers will run in-house. The course fee entitles you to train (and certificate) as many staff in your
organisation per year as you require (within the allowed trainer-to-delegate ratios.)

Click the ‘Download Info Pack’ button below to instantly receive our comprehensive PDF Info Pack, detailing course specifics and costs.

Yes. Our unique combined approach to education and application draws heavily on contemporary research, PBS (Positive Behaviour Support) principles, and direct practice experience.

As such, all +Proactive Approaches courses will allow you to meet Ofsted’s expectations with complete confidence.

Absolutely! You can speak to a member of our experienced and friendly team at no cost to determine whether our program is right for you.

Simply click the link below to book your call or download our info pack for more information.

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Transform Your Team: Create Certified In-House Trainers In Just 8 Days