"Is Your Residential Care Team Still Struggling with Children's Behaviour?"

The Missing Piece in Behaviour Training: Why Traditional Methods Keep Failing Your Team

If Traditional Behaviour Management Training Worked, You Wouldn’t Be On This Page

Most organisations come to us looking for behaviour management training because they’re doing what everyone was told to do:

  • Train teams how to de-escalate a crisis

  • Teach physical interventions as a last resort

  • Hope behaviour incidents reduce over time

And that’s not wrong, it’s exactly what traditional behaviour management training promised.

  • The problem is… if that model worked, staff wouldn’t be burning out.
  • Children wouldn’t be stuck in cycles of crisis.
  • And staff turnover wouldn’t be breaking your budget.

You’ve done what was expected.

You’ve followed the existing system.

But that system was built for behaviour management – not behaviour understanding.

And right now, that difference is costing you:

  • Children’s trust, future and happiness.

  • Staff energy, empathy and long term health.

  • Organisational stability and profitability.

The world has changed. The research has changed.

It’s time your training evolved too.”

Why Your Current Training Model is Keeping You Stuck

Most behaviour management training programmes aren’t just flawed, they’re incomplete.

They don’t focus on the wrong things, they fail to focus on the right things altogether.

The vast majority of behaviour management training only starts at the point of crisis, teaching teams what to do once a child has already become dysregulated.

They completely ignore the most important part of the solution: how to prevent the crisis in the first place.

Instead of equipping teams with the tools to reduce distress before it escalates, these models:

  • Only train staff in behaviour management strategies, not behaviour understanding

  • Start at the point of emotional dysregulation - when it's already too late

  • Ignore the role of unmet attachment needs, trust, and co-regulation

The Traditional Model vs. The Next Evolution in Behaviour Support

For years, behaviour management training has followed the same legacy model, shaped by compliance-based frameworks and reactive strategies.

Many of the most well-known training providers still rely on methods that were designed decades ago, before we truly understood the impact of attachment, trauma, psychological safety, and relational neuroscience.

These training programmes focus almost exclusively on what to do once a young person is already in crisis.

But in modern trauma research, we now know that by the time crisis occurs, we’ve already missed the opportunity to create real change.

That’s why ProActive Approaches isn’t just a training provider – we’re a new way of thinking about supporting children in crisis.

  • Legacy models teach staff how to respond to dysregulation

  • We teach teams how to prevent it in the first place

  • Legacy models focus on compliance-driven training

  • We focus on embedding a culture of psychological safety

  • Legacy models train teams in isolated interventions

  • We train organisations in system-wide transformation

The world has changed. The research has changed. The training must change too.

  • Many organisations still rely on training models developed in the early 2000s, before we had the research we do today.
  • If you’re still using a programme designed 20+ years ago, how can you expect today’s staff to succeed with today’s children?

A Smarter Approach: Prevent Before You Have to Manage

At ProActive Approaches, we’ve spent over 25 years training children’s residential organisations and schools how to move beyond reactive behaviour management.

Our 8-Day Train-the-Trainer Foundation Course doesn’t just teach how to respond to crisis, it gives your teams the tools to prevent it from happening in the first place.

We recognise that behaviour is a form of communication, often rooted in unmet attachment needs, fear responses, and past trauma. Children who have experienced neglect, abuse, or instability are not ‘choosing’ to behave in disruptive ways, they are expressing deep-seated distress in the only way they know how.

Traditional behaviour management training misses the most critical piece of the puzzle:

📌 The child’s lived experience. Their behaviours (or responses) are shaped by past trauma, disrupted attachments, and a need for psychological safety.


📌 Toxic shame and survival responses. Many of the children your teams support have internalised deep shame from years of being misunderstood or punished. If adults respond to behaviour with control-based techniques, they unintentionally reinforce this toxic shame, further escalating distress.


📌 The role of relational safety. A child will only regulate their emotions when they feel safe, they learn this by experiencing co-regulation from a trusted and regulated adult. If adults do not first build trust and connection, no de-escalation technique will truly work.

Accreditation + Proprietary Training Models That Elevate Your Entire Organisation

By completing the 8-Day Train-the-Trainer Foundation Course, your organisation will gain:

  • An in-house trainer certified to cascade BILD & RRN accredited training across your team.
  • BILD Act Affiliation, ensuring full compliance with national standards.
  • Significantly lower use of physical interventions and crisis responses.
  • Consistent, high-quality training that creates real change.

Unlike other Train-the-Trainer programmes, this course isn’t just about passing on techniques, it equips trainers with exclusive, research-backed models for delivering truly trauma-informed, attachment-aware behaviour support at scale.

This is a long-term investment in your entire team, not just a box-ticking exercise.

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Simple 3 Step Booking Process

A Clear Path To Success...

Step 1

  1. Reserve (book) your place/s with our helpful Customer Success team.

Step 2

  1. Your trainer/s attend one of our Train The Trainer Courses.
  2. They come away feeling inspired, equiped, motivated and ready to train your team.

Step 3

  1. Your trainers cascade BILD Act Certified courses within your organisation.
  2. You significantly lower your level of incidents, #AimingForZero!
  3. You have happier adults and, therefore, happier children.
  4. You lower your staff turnover & absence rates.

Start Your +ProActiveApproaches Journey & Become A Certified In-House Trainer In Just 8 Days:

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Additional Benefits Of Our +ProActive Approaches Programme

Protect Your Young People, Your Organisation and Your Teams:

This course will equip your teams to understand the laws surrounding restrictive practices, and understand the need for balance between Restraint Reduction and Duty of Care.

This includes:

Save Your Organisation Time, Money & Hassle:

Cut out the middleman and stop the continuous outsourcing of staff training.

Upon completion of our ‘Train The Trainer’ programme, your trainers will then be fully certified to teach our BILD ACT (RRN) Certified 2, 3, 4-day courses within your organisation for a full 12 months.

They can teach an unlimited number of teams, which makes this an ideal money-saving solution if you are a large organisation or have high staff turnover rates.

The Courses That Your Trainers Will Be Able To Teach Are Mapped To The Level 3 Diploma In Childcare Award:

The 2, 3 and 4-day courses your trainers will be qualified to teach are now fully ‘mapped’ to the Level 3 Diploma in Childcare Award.

Our course content creates evidence against 19 of the 21 units for both the City & Guilds & RCC, with 9 of the 19 units having significant levels of evidence produced. 

Your staff will gain access to our online Academy Portal, where they can download all of their worksheets, create evidence, learn how to create reflective statements, and more…

Frequently Asked Questions

No. To ensure you gain the most out of this experience, we provide all of our training in person.

We offer two options for your convenience:

  • Option 1: Join our national open courses held at various venues across the country

  • Option 2: Commission a closed ‘In-House’ course exclusively for your organisation. With a minimum of 6 delegates, we bring the training to you, saving on accommodation costs.

The course spans 8 days, running from 9:00 am to 4:45 pm daily. Each day includes mid-morning & mid-afternoon breaks as well as a lunch break. 

Lunch and refreshments are provided.

We recommend a minimum of 2 participants to become In-House Trainers. For quality assurance purposes, In-House Trainers should train in pairs whilst delivering courses.

We understand smaller organisations may face resource constraints, and we can provide additional support as needed.

Yes, all staff members who pass the course will be issued with a certificate as part of the course fee. Certificates are valid for 12 months.

To see an example of our online certificates, CLICK HERE

As many as you need.

The only parameter is that you stay within the ratios for BILD Act (RRN) Certification. One trainer can train a cohort of twelve people, and two trainers can train a cohort of 18 people.

Absolutely not.

We do not charge extra to certificate for the courses that your trainers will run in-house. The course fee entitles you to train (and certificate) as many staff in your
organisation per year as you require (within the allowed trainer-to-delegate ratios.)

Click the ‘Download Info Pack’ button below to instantly receive our comprehensive PDF Info Pack, detailing course specifics and costs.

Yes. Our unique combined approach to education and application draws heavily on contemporary research, PBS (Positive Behaviour Support) principles, and direct practice experience.

As such, all +Proactive Approaches courses will allow you to meet Ofsted’s expectations with complete confidence.

Absolutely! You can speak to a member of our experienced and friendly team at no cost to determine whether our program is right for you.

Simply click the link below to book your call or download our info pack for more information.

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Start Your +ProActiveApproaches Journey & Become A Certified In-House Trainer In Just 8 Days: