Meet The Team

SIMON GOWER (Managing Director)

Simon is a qualified Social Worker (DipSW) who has 23 years experience in Social Care and Education settings for children and young people who present challenging behaviours as a result of past trauma and abusive experiences.

Simon has worked as a Senior Manager within an independent childcare organisation, taking a lead on the training and development of behaviour support and physical intervention within the service. With twelve years experience of residential management, training and consultancy, he has since worked with local authorities, voluntary and independent agencies in children’s, adults, health and education provisions, developing policy / procedures and undertaking practice audits.

From June 2008 – April 2014, Simon was the Operations Director of a BILD Accredited behaviour support system that was originally established in 1994 as a result of the Department of Health responding to growing concerns about the safety and welfare of looked after children and young people. He was also one of the Principal Instructors and took responsibility for quality assurance across the organisation.

Simon does not only bring a wealth of real practical experience to his training and the programme development itself, but he sets a very high standard in relation to participant satisfaction and customer relations.


Chris Kistan (Trainer & Consultant)

Chris is passionate about empowering leaders and improving the performance and productivity of organisations. He has a proven track record of surpassing expectations and thriving in challenging circumstances.

His experience ranges from improving standards in state schools facing challenging circumstances in inner cities to rebranding, marketing and improving the public image and profitability of private schools across England.

Chris’ area of specialism is school improvement through a system of integrated solution focussed, coaching and critical friendship models. He has managed change in several organisations including start-up schools and private equity acquisitions. He has also successfully led organisations through mergers and implemented austerity measures programmes during times of political uncertainty.

His recent experience of being a Principal of an independent SEN school allowed him to exercise his talents and skills to develop a provision that commanded an annual fee of £46K per learner for a day placement. He improved the roll from 12 when he arrived in July 2012 to 70 in September 2017 and moved the school from “Requiring Improvement” to “Good (2014 Regs)”. He engineered brand awareness campaigns to improve local authority buy-in of offer which ultimately led to HRH Princess Sophie visiting the school in July 2017.


kevinainsleyKevin Ainsley (Trainer & Consultant)

Kevin has a long history (30 years) of working in social care and educational settings (open and secure), both in the UK and abroad. Challenging behaviour has been a key feature in most of these settings. He is a qualified social worker and also holds an MSc in positive behaviour support. He also completed the British Institute of Learning Disabilities ‘Centre for the Advancement of Positive Behaviour Support’ Coaches programme and is a fervent advocate of CAPBS mission.

In 2010 Kevin was recruited by one of the UK’s pre-eminent providers of training in the ‘management’ of challenging behaviour. As Director of development he was responsible for developing and modernising the course content shifting it towards more positive approaches to challenging behaviour.

During 2010-2013 Kevin undertook an MSc in PBS at Cardiff University. This was revelatory. Convinced of the efficacy of PBS he became inspired to be part of the growing movement to disseminate PBS as best practice. Kevin’s thesis on reducing the use of manual restraint was awarded a distinction. These experiences culminated in Kevin concentrating exclusively on PBS based training and consultancy.

Kevin has a passion for improving quality of life outcomes for service users, carers and families who find their lives limited and marginalised by the effects of challenging behaviour as well as a firm commitment to ‘People Matter’ principles.


michael_jefferiesMichael Jefferies (Trainer & Consultant)

Michael started his social care career working with Children & Adults with learning disabilities in residential care. He is a qualified Social Worker (DipSW) with 19 years residential child care experience.

Michael has previously been a Registered Manager of a children’s home.

Michael now works full time as a trainer & consultant. Michael is a professional, child centred practitioner who has worked directly with children and young people who present challenging, aggressive and violent behaviour in a variety of settings.